Privacy Policy

 

1. INTRODUCTION

We take privacy and related matters very carefully, and we have put a number of measures in place to give you the confidence that the data you have given us is safe. Please read this privacy notice carefully, particularly as it applies to purchasing tickets with bimbi.live. If you have any questions or concerns, please contact us so we can give you more details.


2. WHO WE ARE

bimbi.live is a platform for Bimbi Philips the artist run under Bimbi Philips Ltd, a registered company in the United Kingdom.


3. WHAT INFORMATION DO WE COLLECT?

The only personal details we need from you are your first name, last name, telephone number and email address. This information is collected when you purchase a ticket with us.


4. HOW DO WE USE PERSONAL INFORMATION?

Personal information collected is mainly for the system to communicate with you as part of the ticketing service provided by bimbi.live. This includes updates and notifications such as event information and any notification/reminders.


5. WHAT LEGAL BASIS DO WE HAVE FOR PROCESSING YOUR PERSONAL DATA?

We only process your personal data based on the contractual basis for intentions to purchased a ticket. This is valid for the duration in which you remain registered on bimbi.live.


6. WHEN DO WE SHARE PERSONAL DATA?

We treat your data confidentially. We utilize the systems of our trusted 3rd party, autopilot CRM, who assists us with email and SMS communication. Ticketsource and thrivecart is also used as our ticket sales engine.  These are trusted organisations that have sophisticated systems to ensure successful processing of our data. Your personal data will not be shared with other third parties outside the purposed mentioned.


7. WHERE DO WE STORE AND PROCESS PERSONAL DATA?

As described in [5], history of the messages are stored on their secure systems for historical purposes and to track email delivery, but limited to the message content and recipient information. This data is deleted if you choose to close your your account.


8. HOW DO WE STORE PERSONAL DATA?

We store personal data securely via the services of a 3rd party as described in [7]. Servers are kept in a secure data centre. Our team understand the importance of data privacy and we constantly look for ways to protect your data.


9. HOW LONG DO WE KEEP YOUR PERSONAL DATA FOR?

We keep your data based on our contractual obligations. If you decide not to use the services provided by bimbi.live, requesting an account closure will trigger us to immediately delete your data.


10.YOUR RIGHTS IN RELATION TO PERSONAL DATA

We respect your rights as a data subject. You can access your personal information anytime, request for correction or deletion. If you would like to withdraw your consent, we will gladly honour your request as well. All you need do is submit a request via our helpdesk. You may also instruct us to restrict the processing of your data or object to further processing. Which ever of these, we will respect an honour your rights.


11.HOW TO CONTACT US

If you have any questions or concerns about our privacy policy, please feel free to contact us at anytime. Drop us a message at shows@bimbiphilips.com or the contact email address shown on the site.

© 2019 by Bimbi.Live

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